For DJs

Laptop health on a long night

Most VYVE drop-outs traced back to the booth are not VYVE at all. They are a laptop that went to sleep, a browser that put a tab to sleep, or an update that wanted a restart. Here is how to take those off the table.

Power and sleep

  1. 1
    Plug in, and set sleep to Never while plugged in
    Windows: Settings, System, Power, Screen and sleep. Set both “when plugged in” options to Never for the night. A closed lid also sleeps most laptops; if you close it, change Choose what closing the lid does to Do nothing.
  2. 2
    Turn off automatic restarts for updates
    Windows: Settings, Windows Update, pause updates for a week before a run of gigs. A forced restart takes DJOS, VYVE Link, and your DJ software down at once.
  3. 3
    Keep the display awake if you use it as a second screen
    If DJOS lives on the laptop screen, a screen timeout does not stop DJOS, but it makes it look dead. Set screen off to Never as well.

The browser

SettingWhy it matters
Keep DJOS in its own window, not one tab of thirtyChrome and Edge put background tabs to sleep to save memory. A sleeping DJOS tab stops refreshing and stops relaying guest notices. Its own window stays active.
Turn off Memory Saver for joinvyve.ioChrome: Settings, Performance, add joinvyve.io under Always keep these sites active. Edge has the same under Efficiency mode.
Do not use an in-app browserOpen DJOS in Chrome, Edge, or Safari. Browsers embedded in other apps can block features a normal browser allows.
Log in on your phone tooDJOS is a web page. Your phone is a second console if the laptop’s browser hangs. Nothing on the guest side changes when you switch.

A quick pre-set check

  1. 1
    Battery icon shows plugged in
    Not charging, plugged in.
  2. 2
    VYVE Link reads Connected
    To tonight’s event, by name.
  3. 3
    DJOS header reads Live
    And shows the scene you expect on the TV.
  4. 4
    Play a track and look at Now Playing
    If it updates within a few seconds, deck data is flowing.
Note
If Now Playing still does not move
Work through Now Playing isn’t syncing from VYVE Link. The fallback at any point is typing the track into Now Playing on the Live tab.
Still stuck?

Send a message with your venue name and what you were trying to do. A person reads every one and replies by email.

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