AI moderation
An automatic first pass over every shoutout, photo, and song request, tuned for a real nightlife crowd rather than an office chat filter. Available on Pro and Enterprise.
Turning it on
- 1Open the moderation queue in DJOSCrowdOS tab. The AI moderation switch and strictness setting sit at the top of the queue. The same settings are in the event’s DJOS settings tab.
- 2Choose a strictnessStandard expects nightlife language and only stops real harm. Squeaky clean is for family or corporate rooms and also holds back ordinary profanity.
- 3Keep DJOS open during the nightDecisions are saved either way, but guests get their instant approved or rejected notice through the open DJOS tab. With no DJOS tab open, the queue is still right; the guest just does not get the popup.
- 1AI moderationOn Pro and Enterprise. Standard expects nightlife language; Squeaky clean holds back profanity too.
- 2Approve / Feature / RejectApprove puts it in the TV rotation, Feature puts it on screen by itself now, Reject tells the guest why.
- 3AI reasonEvery AI decision carries its reason so you can judge whether you agree.
- 4AI-rejected reviewAnything AI rejected waits here. Override approves it; Dismiss agrees and clears it from your view.
- 5Clear Crowd QueueDismisses everything pending, shoutouts and photos alike.
What it decides
| Content | Standard strictness |
|---|---|
| Ordinary profanity and crude hype | Approved. Language alone is never a violation. |
| Slurs, hate speech, threats or harassment aimed at a person | Rejected. |
| Sexual content, or asking for it | Rejected. |
| Doxxing, spam, scam links | Rejected. |
| A rude gesture aimed at the camera in general | Approved. |
| The same gesture aimed at an identifiable person | Rejected as harassment. |
| A meme, screenshot, or stock image on the photo wall | Turned away as not an event photo, with a light, non-accusatory message. Not a violation. |
| A real photo of real people at any kind of venue | Approved. The type of venue never matters; a sports bar counts as much as a club. |
| A song request that is not a song, such as “skip” or gibberish | Marked as not a request, shown to the guest with a light tone. |
| Anything the model is unsure about | Left in your queue as pending, or flagged for review. Unsure never means auto-approved. |
Song requests are different
For requests, AI only ever acts on two negatives: genuine hate speech or harassment unrelated to any song, and junk that is not a request. It never approves a request into your set. Whether to play something is your creative call. Real songs with rough titles are treated as requests, not violations.
You always have the last word
Every AI decision shows its reason on the item in your queue. Anything the AI rejected goes to a separate AI-Rejected, Review section so it is never silently gone. Override, Approve puts it through; Dismiss agrees with the AI and clears it from your view. AI-approved items can be rejected like any other.
What guests see
A rejected guest sees the actual reason, not a generic guidelines message. Notices are worded the same whether you or the AI decided, so guests experience one consistent moderator. A “not an event photo” or “not a request” notice is written lightly on purpose, since neither is a violation.
Send a message with your venue name and what you were trying to do. A person reads every one and replies by email.